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What You Need to Know

We want your experience with our shop to be as enjoyable and easy as possible. To make things clear and user-friendly, we have listed the answers to some of the most frequently asked questions in one concise section. Have a look at our FAQs below and get in touch if you need any additional information.



  • Typically within 5-7 business days depending on carrier. Tracking number will be emailed once we received order.

  • Custom orders within 5-10 business days depending on carrier.

  • Unfortunately, we aren't able to offer overnight or expedited shipping at this time.

  • As always, please allow time for unforeseen shipping delays with delivery carriers. 

What do I do if I have a question about my order?

What forms of payment do you accept?

  • We accept Visa, Mastercard, American Express, Discover, Paypal and Timeout by Devine gift cards.

Can I cancel or change my order?

  • If you placed a customize order on any of our products and wish to cancel after one or two days you will be charged 25% cancellation fee. 

  • Once your order is placed, we do our best to prepare it for shipment. In most cases, we can’t change or cancel your order, but contact us at and we’ll do our best to help.

  • Non customize products  require any cancellation and/or changes for orders that have been placed but not shipped to be confirmed via email. We will then respond via email if we are able to make the cancellation and/or change requested..

Minimum Order Requirement

  • On t-shirt printing we require a minimum order amount of $25

  • Customized bags/ Embroidery we require a minimum order amount of $45

  • Printing other then shirts and bags we require a minimum order amount of $25

Returns & Exchanges

  • Our goal is to satisfy each and every customer. If you are not satisfied with any product for any reason it may be returned for a merchandise credit. 

  • We don't expect returns on customized garments or handmade bags.

  • Please note: only orders shipped to addresses within the US are eligible for return or exchange. All international orders are final sale and are ineligible for return or exchange.

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